I build and maintain the operations small ecommerce brands run on — fulfillment, inventory, listings, email and automation — so the day-to-day keeps moving without you standing over it.
A 20-minute video breakdown of your store. No call, no pitch.
Most small stores don't need another tool. They need the tools they already pay for to actually work together — and someone to keep them working.
Every engagement starts with a one-time build, where I set up the systems your store actually needs. Then a monthly retainer keeps them tuned, monitored and improving. You're not buying my hours — you're buying an operation that holds together when you step away from it.
Hours. A virtual assistant clicking through your admin, or a consultant with a slide deck and a strategy you still have to implement yourself. When they stop, everything stops with them.
Systems that keep running whether I'm at my desk or not — built once, documented, then maintained. The retainer keeps them sharp as your catalog and volume change.
I audit each area on a 1–5 scale, weight it by how much it's costing you, and we start with whatever's bleeding the most. No guessing, no generic checklist.
Automated routing, rate shopping, FBA inbound workflow, branded tracking notifications.
Real-time accuracy, reorder-point alerts, multi-channel sync, deadstock visibility.
SEO and keyword work, bulk refresh workflows, cross-channel consistency, AI generation.
Macro libraries, returns automation, catalog-trained chatbots that deflect the repeat questions.
Klaviyo flows that actually earn — welcome, abandoned cart, post-purchase, winback.
Orders, stock and listings synced across every place you sell, without manual reconciliation.
An automated weekly dashboard, demand forecasting, decisions made on numbers instead of gut.
Documented runbooks so the business doesn't live in your head — or in one employee's.
Cost-per-order benchmarking and a roadmap for when it's time to move to a 3PL.
Send me your store. I'll record a 20-minute walkthrough scoring your operation across all nine areas and showing you the three things costing you the most right now — whether or not we ever work together.
No call to sit through. No pitch. You keep the video either way.
Request my free auditPick the depth that fits where your store actually is. Every tier starts with the same free audit, so you'll know what you're buying before anything is due.
For stores where the basics are held together by hand.
Most brands start here
For stores selling in more than one place, with revenue left on the table.
Everything in Foundation, plus:
For stores where the owner has become the bottleneck.
Everything in Operating System, plus:
Builds are half up front, half on delivery, and take two to three weeks. Retainers run a three-month minimum, then month to month — cancel any time after that. Annual prepay saves 10%.
I record a 20-minute walkthrough of your store, score all nine operational areas, and show you the three things costing you the most. Yours to keep regardless.
Pick a tier. I set your systems up over two to three weeks and document how every piece works, so nothing lives only in my head.
Everything stays monitored, tuned and improving as your catalog and volume change. You get a written read every month.
I'm Cam. I spent two years managing logistics and operations for an Ohio ecommerce company — the orders, the inventory, the systems that break the week volume spikes and the fixes that keep them from breaking twice. Before that, the trades: electrical work, fabrication, a commercial license. I build things that hold up.
Now I do that for small ecommerce brands who need their back end to be as reliable as their product. I'm based in Richmond, Kentucky, and I keep the client list short on purpose — the stores I work with get real attention, not a ticket number.
No. I build the systems that handle the routine — chatbots, macros, routing, returns — but I don't monitor your inbox or process individual orders day to day. That keeps me focused on making your operation better instead of just running it in place.
Not a problem. The systems work across Shopify, multi-channel setups and FBA. We build around wherever you actually sell.
Two to three weeks from kickoff for most stores, depending on tier and how much cleanup the existing setup needs.
The build is a one-time project. The retainer runs a three-month minimum, then goes month to month — cancel any time after that.
This works best for brands doing roughly $250k to $2M a year. If you're smaller, I'll tell you honestly and point you toward what makes more sense for you right now.
On Growth Engine, that's already planned for: a documented runbook means a new hire is productive in a week, and I'll onboard a replacement into your systems from a bench of VAs I've vetted. I don't cover inboxes myself, but I make sure you're never stranded.
Free audit, 20 minutes, no call required. Worst case, you get a clear picture of your own business and a list of what to fix.
Request my free auditOr email [email protected] with your store URL.